Document Actions

You are here: Home Counseling


The Central Academic Advising Office (ZSB) is available to help you with all problems and questions that may arise before, during, or after your studies.


Advice during the Corona Restrictions

The Central Student Advisory Service is naturally available for your concerns in this unusual situation. We are available by phone or video call during our normal open office hours (Monday, Tuesday, Thursday from 10-12 a.m. and Tuesday, Thursday from 2-4 p.m.) as well as at many other times by appointment. Speak or write to us!

  • Placement in the open office hours via hotline 0761 / 203 4246
  • Appointments are best arranged via online request [de], via e-mail: or hotline 0761 / 203 4246.
  • For subject advisory service (obligatory when changing subjects) please contact your study programme coordinator at the respective faculty.


Take good care of yourself and don't hesitate to contact us.




Individual Advising

Open Office Hours Mo, Tue, Thu: 10 a.m. to 12 noon & Tue, Thur, 2 to 4 p.m.

Who should take advantage of them?
The open office hours are our "quick" advising format for issues of all kinds, especially urgent cases. There is no need to make an appointment. Please note that you might have to wait until one of our advisors is available.

Monday, Tuesday, and Thursday from 10 a.m. to 12 noon
Tuesday, Thursday from 2 to 4 p.m.
Please sign in at the information desk when you arrive at the Student Service Center!

If necessary, you may arrange an appointment for one or more follow-up sessions during your open advising session.

All advising sessions are confidential.

Advising by Appointment

Who should take advantage of it?
We recommend arranging an appointment for less urgent matters that feel particularly “serious” or seem particularly difficult and complex. It is also wise to arrange an appointment if you will be traveling a long distance to obtain information about studying at the University of Freiburg.

To arrange an advising appointment, please call our telephone hotline at +49 (0)761/203-4246
or fill out our online appointment request form [de]

Advising appointments are usually scheduled to last one hour. As a rule, appointments are arranged a maximum of three weeks in advance.

Depending on the topic of the advising session (e.g., orientation advising), our advisors might contact you beforehand to let you know how you can prepare for the session.

All advising sessions are confidential.

Frequently Asked Questions and Topics at Advising Sessions

Prospective Students

  • Should I study or not?
  • How can I learn my way around the many informational materials and orientation tools?
  • How should I approach a field I am potentially interested in studying?
  • I want to study, but I haven’t yet decided what field is right for me …
  • What can I study at the University of Freiburg? What fields can I combine and what degree do I earn then?
  • I can’t decide between different degree programs …
  • How is the degree program structured?
  • What are the prerequisites for enrolling in a degree program?
  • I have several plans. How can I combine them with one another?
  • What kinds of scholarships can I apply for?


  • I’m thinking about changing my field of study and/or switching to another university …
  • I’m nervous about my upcoming exams …
  • I’ve failed an important exam …
  • There have been several changes in my life that are having a negative effect on my studies. How can I deal with this?
  • I don’t know whether the field I’m studying and/or the university is right for me …
  • I’m almost finished with my degree. What are my options after graduation?
  • What kinds of scholarships can I apply for?

Where can I find you and how can I reach you?

The Central Academic Advising Office is located at the Student Service Center, Sedanstraße 6 (roughly a three-minute walk from Freiburg’s main train station):

Service Center Studium -
Zentrale Studienberatung (ZSB)
der Universität Freiburg
Sedanstraße 6
79098 Freiburg

Student Service Center info hotline: Phone: +49 (0)761 203 4246
Monday to Thursday: 9 a.m. to 4:30 p.m.; Friday: 9 a.m. to 12 noon



Counselors of the Central Academic Advising Office

To arrange an advising appointment, please call our telephone hotline at +49 (0)761 203 4246 (Monday to Thursday, 9 a.m. to 4:30 p.m.; Friday, 9 a.m. to 12 noon) rather than contacting the advisors directly.

Dr. Friedrich Arndt (Director)

  • studies in political science (Dipl. Pol.), philosophy, and social sciences, PhD in political theory
  • broad teaching experience and supervision of degree theses systemic advising
  • certificate (ISB Wiesloch)
  • head of the project “Focus on First-Year Students – Arriving at the University of Freiburg”
  • emphases: academic orientation, discovery of personal interests, writing advice, students with different backgrounds

Contact:, Phone: +49 (0)761 203 96864

Ute Benninghofen, M.A.

  • studies in political science, history, and German studies
  • qualifications and many years of experience in client-centered negotiating, theme-centered interaction (TZI) (group discussion), self-management according to the Zurich Resource Model (ZRM), and conflict management
  • BEST trainer (BErufs- und STudienorientierung) (career and academic orientation)
  • ZOS trainer (goal-oriented studies)
  • emphases: academic orientation, decision-making advising, personal problem situations, change of fields and institutions, academic difficulties (dropping out, difficulties with examinations, advising on study habits), parental advising

Contact:, Phone: +49 (0)761 203 4247

Patricia Keitsch, M.A.

  • Course of study in educational science and social education/social work
  • Systemic counselor (ISB Wiesloch), proactive therapist, and systemic counselor (D.I.P.), humor-, body-, and theater-based approaches
  • emphases: Student orientation, decision-making processes, personal problem situations, developments and transitions during studies (crises, breaks, dropout, changes of field or institution), learning counseling

Contact:, Phone: +49 (0)761 203 4224

Anna-Lena Lessle, M.A.

  • studies in Romance literature and cultural studies and Scandinavian studies
  • many years of experience in information brokerage and brief counseling
  • emphases: academic orientation, decision making, integration into student life, personal problem situations

Contact:, Phone: +49 (0)761 203 96863

Anna Mielich, M.A.

  • Degree in cultural studies and German studies
  • Many years of experience teaching and conducting student instructional research projects
  • CoreDynamic coach and trainer, essentially a combination of movement, body, and intuition-based counseling approaches
  • emphasis: academic orientation, discovery of individual strengths, strategies for dealing with complex personal situations (processes of upheaval and decision-making, changes, stress, crises), students with children

Contact: , Tel.: 0761 203 96864

Michael Wenzel, M.A., M.L.

  • studies in sociology, psychology, ethnology, and human resources and business management
  • qualifications and many years of experience in career management, career and academic advising, human resources development, training, and negotiation
  • BEST-Trainer (BErufs- und STudienorientierung) (career and academic orientation)
  • profile pass advisor
  • emphases: scholarship advising, decision making, profile analysis, career planning, application advising, advising for students approaching graduation (studies-career)

Contact:, Phone: +49 (0)761 203 8833

Information Desk, Hotline